Shipping policy

Lovely Intentions Shipping Policy

At Lovely Intentions, we’re committed to delivering your candles, jewelry, and perfumery products safely and promptly. Please review our shipping policy below for details on processing times, methods, costs, and more.

1. Order Processing

  • Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Custom or personalized items may take 2–5 business days for processing.

  • You will receive a confirmation email once your order is placed, and a shipping notification with tracking information once your order ships.

2. Shipping Methods & Delivery Times

We offer the following standard shipping options:

Shipping Method Estimated Delivery Time Carrier
Standard Shipping 3–7 business days USPS / UPS / FedEx
Expedited Shipping 2–3 business days USPS Priority / UPS / FedEx
Overnight Shipping 1–2 business days UPS / FedEx (if available)

  • Delivery time estimates begin after order processing is complete.

  • Actual delivery times may vary due to carrier delays or seasonal demand.

3. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Order subtotal

  • Shipping method selected

  • Delivery destination

Free Standard Shipping:
Enjoy free standard shipping on orders over $100.

4. Order Tracking

Once your order is shipped:

  • A tracking number will be emailed to you.

  • Use this tracking number to view the current delivery status on the carrier’s website.

5. International Shipping

We currently:

  • ❌ Do not offer international shipping at this time.

(Customs fees, duties, or taxes imposed by destination countries are the responsibility of the customer.)

6. Address Accuracy

Please ensure your shipping address is correct at checkout.
Lovely Intentions is not responsible for delays or non-delivery due to incorrect addresses.

If an order is returned due to an incorrect address, additional shipping charges may apply to resend the order.

7. Lost, Stolen, or Damaged Packages

  • Lovely Intentions is not responsible for lost or stolen packages once tracking shows delivery.

  • If your package arrives damaged, please contact us within 48 hours of delivery with photos so we can assist with a claim.

8. Contact Us

If you have questions about your shipment, please reach out:

📧 Email: info@lovelyintention.com
📞 Phone: (312) 964-0329
💻 Website: www.lovelyintention.com